Differences

This shows you the differences between two versions of the page.

--- physlab:problem_reporting_and_help [2009/01/13 12:54] – sean
+++ physlab:problem_reporting_and_help [2021/09/08 09:42] (current) – albis001
@@ Line 1: / Line 1: @@
 ====== Lab Help ======
-=== Email ===
+The best way to report a problem, or get assistance in the labs is to use the [[https://docs.google.com/forms/d/e/1FAIpQLScWMcz00B7KIKqlUsvmUZZv7dWo9utO1TVcaUT_qkWmgJPSGA/viewform?usp=pp_url|Lab Help Form]] linked off each lab Canvas site. \\
-The best way to report a problem, or get assistance in the labs is to email [[labhelp@physics.umn.edu]]\\
 \\
-There is an icon on each lab computer that goes to a web submit form for lab problems also, all reports go to the same place\\
+Please include all relevant info:
-\\
-Please try to include as much information as possible:
   * Room Number
-  * Computer host name if it is computer related
   * Description of Problem
-  * Page number if it is a mistake or error any of the manuals
+  * lab station
+  * Page number(s) of mistakes, errors or omissions in any of the manuals, guides or provided material.
 \\
-Typical office hours are:
+Staffed office hours:\\
+Mon-Thurs 7am-4pm\\
+Fri 6:00am-2:00pm\\
+Student support staff is typically available weekday evenings, approximately 4-8pm\\
-\\
-If it isn't urgent, you can email lab@physics.umn.edu also.