Campuses:
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===== Urgent Problems and Escalation ===== | ===== Urgent Problems and Escalation ===== | ||
- | * Anyone experiencing system problems should call our general support number | + | * Anyone experiencing system problems should call the CSE-IT Service Desk **612-625-0876**. |
- | * If there is no reply, **leave a brief but clear message**. The voicemail message will be transcribed by Google Voice and sent to our ticket system. | + | |
===== University Systems ===== | ===== University Systems ===== | ||
For issues with university systems, such as Enterprise systems (Peoplesoft, | For issues with university systems, such as Enterprise systems (Peoplesoft, |